Stockly, support
Write to contact@hivek.tech. It is a monitored mailbox and a person reads it.
How to get help
What to put in the message
- The app version and your Android version.
- What you did, what you expected, and what happened instead.
- Which movement you recorded and what stock you expected, with the product code.
- If the scanner will not read, say what kind of code it is and whether the label is printed in house or came from the factory.
Stockly
Worth checking first
- The stock does not match the count. Look at that product’s movement history. Stock is the sum, so a difference always has a movement behind it, or is missing one.
- The camera does not open. The camera permission is asked the first time you scan. If it was denied, grant it again from the Android settings.
- I changed phones. The data lives on the device. Export before you leave the old phone behind.
Your data
Everything the app stores stays on your phone. There is no account, and no server of ours holds anything, so uninstalling it removes all of it. There is nothing for us to delete on your behalf.
Back to the app