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Terms of Service

Last updated: September 13, 2026

1. Acceptance of Terms

By accessing or using the website hivek.tech (the "Site") or any services provided by Hivek ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our Site or services.

2. About Hivek

Hivek is a technology company based in Mexico specializing in AI infrastructure, agentic workflows, web and mobile development, and technology consulting. We provide engineering services to businesses looking to implement AI-driven solutions for marketing, operations, and other business functions.

3. Services

3.1 Description

Our services include but are not limited to:

  • AI infrastructure design and deployment
  • Agentic workflow architecture and implementation
  • Web and mobile application development
  • Technology consulting
  • Ongoing maintenance and support

3.2 Engagement Process

Services are initiated through a project inquiry submitted via our website. A formal engagement begins only upon mutual agreement and execution of a separate service agreement or statement of work (SOW) that defines scope, timelines, deliverables, and fees.

3.3 Service Availability

We reserve the right to modify, suspend, or discontinue any part of our services at any time, with reasonable notice when possible.

4. Use of the Site

4.1 Permitted Use

You may use the Site for lawful purposes only. You agree not to:

  • Use the Site in any way that violates applicable Mexican or international laws.
  • Attempt to gain unauthorized access to any part of the Site, its servers, or connected systems.
  • Interfere with or disrupt the Site's operation or infrastructure.
  • Scrape, crawl, or use automated tools to extract data from the Site without our written permission.
  • Transmit malicious code, viruses, or harmful material.

4.2 Account Access

Certain areas of the Site (such as the admin panel) require authentication. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

5. Intellectual Property

5.1 Our Content

All content on the Site, including text, graphics, logos, icons, images, software, animations and design, is the property of Hivek or its licensors and is protected by Mexican and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without prior written consent.

5.2 Client Work

Ownership of work product created during a service engagement is governed by the specific service agreement or SOW executed between the parties. Unless otherwise agreed in writing, Hivek retains ownership of proprietary tools, frameworks, libraries, and methodologies developed independently of any client engagement.

6. Project Inquiries

Project inquiries submitted through our website are non-binding. Responding to an inquiry does not constitute a binding service agreement: it is an initial consultation.

7. Confidentiality

Information shared during initial consultations and service engagements is treated as confidential. We will not disclose your business information to third parties without your consent, except as required by law or as necessary to provide our services. Specific confidentiality obligations are defined in individual service agreements.

8. Limitation of Liability

To the maximum extent permitted by Mexican law:

  • The Site and its content are provided "as is" without warranties of any kind, express or implied.
  • Hivek shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or services.
  • Our total liability for any claim related to the Site shall not exceed the amount you paid us (if any) in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Hivek, its directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.

10. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or availability of those external sites. Accessing them is at your own risk.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United Mexican States (Estados Unidos Mexicanos). Any disputes arising from these Terms or your use of the Site shall be resolved in the competent courts of Mexico.

12. Modifications

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of the Site after changes are posted constitutes acceptance of the modified Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Contact

For questions about these Terms of Service, contact us at: