Hivek Net, support
Write to contact@hivek.tech. It is a monitored mailbox and a person reads it.
How to get help
What to put in the message
- The app version and your Android version.
- What you did, what you expected, and what happened instead.
- Which device shows up wrong and how you identify it yourself.
- If the scan finds nothing, say whether you are on wi-fi or on mobile data.
Hivek Net
Worth checking first
- No device shows up. The scan needs wi-fi. On mobile data there is no local network to walk.
- A device has no name. The name is published by the device itself. Many publish none, and Android no longer offers another way to find out.
- The new device alert never arrives. It needs the notifications permission, which Android asks for separately.
Your data
Everything the app stores stays on your phone. There is no account, and no server of ours holds anything, so uninstalling it removes all of it. There is nothing for us to delete on your behalf.
Back to the app