Process automation
What today depends on someone remembering starts running on its own. We map the process as it actually happens and leave it working, with owners and a record of what happened.
The system your team
actually uses every day.
We automate the processes your business runs on, build the platforms around them, and apply AI where it earns its place.
What we believe
Most software projects stall on paperwork, not code.
Hivek is a senior engineering team in Mexico, in the same time zones as most of the US, so review happens the same day, not the next one. We take the process running on paper, on spreadsheets, or with a vendor that stopped moving, and turn it into software your team opens every morning. Then we keep it running.
What we do
01 · ServicesPlatforms and apps
The system your operation needs, when the one you bought does not do what is needed. Web or mobile, from zero or on top of what you already run, built for the people doing the work and not for the demo.
AI in the operation
Decisions made against your rules and not against a model’s intuition. Agents wired into a specific process, with a person accountable for the outcome and a record of every decision.
Proven bases, reshaped
Start from something that already works, instead of waiting months to see the first screen. We reshape platforms already running in production to your brand and your process.
Support, evolution, hosting
Your system looked after, not falling over and not falling behind. Fixes, new features, performance work and the infrastructure it runs on.
Certification · Field operations
Audits off paper, onto a platform
A certification firm ran its on-site audits entirely on paper. We centralized their legal documents and put an app in their auditors’ hands. The whole process is digital today.
Cybersecurity · Product from zero
A security product, built from zero
Idea to operation: automated vulnerability scanning, remediation pipelines and AI that orchestrates the tests, looks up intel in real time and proposes tailored fixes. We run their hosting too.
Marketing operations · Catalogue and agents
A single catalogue, then the agents
A company running campaigns with partner brands kept its creative assets, eligibility rules and campaign briefs spread across spreadsheets and chat threads. We built the catalogue that holds brands, assets, campaigns and rules in one place, and on top of it the chain of agents that takes a brief in by chat, checks it is complete, validates every piece against the rules and turns it into tickets the team can execute.
03 · Why hivek
Why teams stay with us
01
You review a plan, not a pitch.
Every step is written down before it is built, and we adjust it with you as the project moves.
02
We change when you change.
If the need shifts, the build shifts. We will not defend a requirement that stopped serving you.
03
You own everything.
Repositories, infrastructure and documentation transfer to you. No part of your system depends on us staying.
04 · Process
How we work
Every week you get a written report: what moved, what comes next, what we need from you. We work in Slack, Teams or Meet, wherever your team already is.
What already runs in production
05 · Capabilities A WhatsApp agent with human takeover It answers straight away from a knowledge base, asks what is missing and books. Whoever runs it sees every conversation and can take it at any moment. See the case Search by meaning Queries against the database stop depending on someone typing the exact word. See the case Agents with approval The agents research, write and publish, and a person approves before anything goes out. See the case Evidence in the field A QR scan at every step and delivery closed with a signature and a photo. See the case Multi-tenant Several accounts on one system, with data separation built into the design and not into a permission someone has to remember to set. See the case CFDI 4.0 invoicing The invoice comes out of the same system that holds the catalogue, the customers and the quotes. See the case Payments and tax data A gateway, coupons with their usage history, and addresses carrying RFC and CFDI use ready to invoice. See the case Native where it counts Kotlin modules under React Native, for the part that does not forgive a pause. See the case Real time that persists Websocket chat that is stored, and tournament brackets that advance on their own. See the case
// Every line links to the work where it was built.
How we engage
06 · Engagement 2 weeks
Diagnosis sprint
We map the process, find the friction and hand you a plan with scope, order and timing.
- Process map
- Scope + timeline
- Fixed price
From 6 weeks
Custom build
Design, build and launch of your platform in sprints, with something clickable early.
- Weekly demos
- Scope fixed per sprint
- Handover + docs
Ongoing
Monthly team
A team that keeps building, supporting and hosting your system month to month.
- Support SLA
- New features
- Hosting included
// Quoted against scope. Durations are typical and vary with each project.
Side by side
| Model | Duration | What you get | Pricing |
|---|---|---|---|
| Diagnosis sprint | 2 weeks | Process map, scope and timeline | Fixed price |
| Custom build | From 6 weeks | Platform in production, handover and docs | Per sprint |
| Monthly team | Ongoing | Support SLA, new features, hosting | Monthly fee |
These durations are typical, not a commitment: the real one depends on each project’s scope. No lock-in and no seat minimums — you can start with the diagnosis and decide afterwards.
07 · FAQ
Questions we get first
Yes. Most of what we build sits on top of what is already running: ERPs, spreadsheets, legacy databases, whatever the operation depends on.
You do. Repositories, infrastructure and documentation transfer to you.
Mexico. Same time zones as most of the US, so a question in the morning gets an answer the same day rather than overnight. We work in English and Spanish.
We re-scope. Sprints exist so you can steer against something real instead of defending a signed document.
Against scope, after the diagnosis. Before that we can tell you the shape of the work, not the number. An estimate made without seeing the operation is a guess with a decimal point.
08 · Contact
45 minutes to find out whether this applies to you
Four questions first, so the call starts where it matters instead of at the beginning. If in those 45 minutes we see this is not for you, we say so right there.
Or write to us contact@hivek.tech
Received
We got your project.
We'll write to you to schedule the diagnosis.